Shipping policy
SHIPPING POLICY
Hawaiian Honey Cones ships eligible products within the United States.
ORDER PROCESSING
Processing times vary depending on the type of product ordered.
Ready-to-ship snacks and merchandise are typically processed within 2–5 business days.
Custom apparel, custom printing orders, and DTF transfers require production time before shipment. Estimated production or turnaround times may be provided on the applicable product page.
Processing times do not include weekends, holidays, or carrier transit times.
SHIPPING
Shipping rates and available delivery options are calculated at checkout when applicable.
Once an order has been shipped, tracking information will be sent to the email address provided at checkout.
Delivery times are estimates and may vary due to the shipping carrier, weather, holidays, or other circumstances outside of our control.
INCORRECT SHIPPING ADDRESSES
Customers are responsible for providing a complete and accurate shipping address at checkout.
If an order has not yet shipped, please contact us as soon as possible at info@hawaiianhoneycone. We cannot guarantee that an address can be changed after an order has been placed.
Hawaiian Honey Cones is not responsible for orders delivered to an incorrect address provided by the customer.
LOST, DELAYED, OR DAMAGED PACKAGES
If your package arrives damaged or you experience an issue with your shipment, please contact us at info@hawaiianhoneycone.com with your order number and any relevant photos.
We will review the issue and assist you when possible.
CUSTOM ORDERS
Custom apparel and custom printing orders require additional production time. Please review the estimated turnaround time listed on the product page before placing your order.
Questions regarding an order or shipment may be sent to:
info@hawaiianhoneycone.com
Last updated: July 12, 2026